Field Support Porto

inetum2
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📍 Porto📍 Porto District📍 Porto, Porto District, Portugal📍 ptFull time

About this role

Company Description

Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide.

If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum!

Job Description

At Inetum, we value your talent and offer opportunities for growth!

We are seeking a Field Support Specialist to join our team. In this role, you will focus on resolving daily issues and incidents, ensuring seamless operations and user satisfaction.

Main Responsibilities:

  • Diagnosing and troubleshooting hardware, software, and network issues for on-site teams.
  • Setting up new equipment and ensuring existing systems are updated and functioning properly.
  • Educating staff on how to use specific technologies or systems effectively.
  • Keeping detailed records of issues resolved, updates applied, and processes implemented.
  • Interacting with both internal teams and external clients to address concerns and provide solutions.
  • Identifying potential risks and implementing preventive measures to minimize downtime.

Qualifications

  • Educational background in IT, Computer Science, or related fields.
  • Proficient in troubleshooting hardware, software, and network-related issues.
  • Knowledge of operating systems (e.g., Windows, macOS, Linux) and basic networking principles (TCP/IP, VPNs, DNS).
  • Familiarity with ticketing systems and IT support tools, such as ServiceNow or JIRA.
  • Ability to diagnose and resolve technical issues under time constraints.
  • Analytical thinking to identify root causes and implement effective solutions.
  • Excellent communication skills to provide clear instructions and updates to non-technical users.
  • A team-oriented mindset with the ability to collaborate with various departments.
  • A customer-first approach, ensuring user satisfaction.
  • Proficiency in English, and other languages, can be a bonus.

Additional Information

 

  • Location: Porto
  • 100% on-site work

Frequently Asked Questions

Is the salary disclosed for the Field Support Porto position at inetum2?
The salary for this Field Support Porto role at inetum2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Support Porto position at inetum2 located?
This Field Support Porto role at inetum2 is based in Porto, Porto District, Porto, Porto District, Portugal, pt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Support Porto role at inetum2 full-time or part-time?
This is listed as a Full time position. It is posted as a Field Support Porto role at inetum2.
How do I apply for the Field Support Porto position at inetum2?
Click the "Apply Now" button on this page. You will be redirected to inetum2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Field Support Porto job at inetum2 posted?
This Field Support Porto position at inetum2 was posted on Mar 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Support Porto
inetum2
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You'll be redirected to inetum2's official application page on SmartRecruiters.