Technical Leader Data Engineer

Company Description

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Flexible working hours.
• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.
• Additional revenue sharing opportunities for initiating partnerships with new clients.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

Job Description

We are seeking a highly skilled and experienced Team Lead for our Spain-based data engineering team. The candidate should have a strong background in data engineering, data warehousing, and software development, coupled with proven leadership abilities. This role requires a dynamic individual who can manage workloads, mentor team members, ensure technical delivery, and foster a collaborative team culture.

Main tasks:

1) Team leadership & people management

• Workload & performance management: Manage the day-to-day workload of the Spain-based engineers, ensuring a balanced distribution of tickets (ITSM) and development tasks (SDLC).
• Mentorship & development: Provide regular coaching, technical guidance, and constructive performance feedback to team members. Identify and support opportunities for their professional growth and upskilling.
• Onboarding: Lead the technical onboarding for new engineers joining the Spain team, ensuring they get up to speed quickly and effectively.

2) Technical delivery & operational oversight

• First-line escalation: Serve as the first point of contact for technical and process-related escalations within the team, actively helping to troubleshoot and remove impediments.
• Quality assurance: Uphold and enforce engineering best practices. Conduct final reviews of technical solutions and pull requests to ensure they are robust, scalable, and well-documented.
• SLA adherence & incident management: Own the team's performance against contractual SLAs for incident resolution (e.g., DQS, JCS). Oversee the triage and resolution of production incidents, ensuring timely and effective responses.
• Service excellence & continuous improvement: Proactively monitor the team's operational KPIs (MTTR, RCA Rate, Recurring Incidents). Drive continuous improvement by identifying trends, promoting root cause analysis (RCA), and collaborating with the ITIL Analyst to enhance runbooks and processes.
• Delivery coordination: Ensure the team's work is aligned with the sprint goals and program priorities, proactively identifying and mitigating risks to delivery timelines.

3) Stakeholder collaboration & communication

• Cross-team alignment: Work in lockstep with the Mexico Nearshore Lead to ensure consistency in processes, standards, and operational rhythms across both nearshore teams.
• Reporting: Provide clear and concise updates on team performance, delivery status, and any blocking issues to the Delivery Director.
• Governance participation: Represent the team in key operational and governance meetings (e.g., Daily Standup, Problem Management, Change Advisory Board), providing data-driven insights.

Project technology:

Azure Data Factory (ADF), Azure DevOps, ServiceNow, Azure Pipelines, Azure, IBM DB2, Informatica, Power BI, Python, SAP Business Objects

Qualifications

Must have requirements:

• 7+ years of professional experience in data engineering, data warehousing, or software development.
• 3+ years of demonstrated experience in a technical leadership role (e.g., Team Lead, Tech Lead, Engineering Manager), with direct responsibility for managing and mentoring engineers.
• Service Management expertise: Proven, hands-on experience leading a technical team in a service-oriented or managed operations (E&O) environment.
• Data Platforms: Expert-level, hands-on experience with Snowflake.
• ETL/ELT: Deep, practical experience designing, building, and troubleshooting data pipelines using Azure Data Factory (ADF).
• Database & language: Mastery of SQL for complex data analysis, transformation, and debugging.
• ITSM & SDLC Tooling: Proficiency with ServiceNow for incident/problem management and Azure DevOps for agile development is required.
• CI/CD: Familiarity with CI/CD principles and tools (e.g., Azure Pipelines) for automated deployments.
• Agile leadership: Experience leading a team within an Agile/Scrum framework.
• Conflict resolution: Skilled at navigating technical disagreements and facilitating constructive conversations to reach a consensus.

Nice to have requirements:

• Experience in a multi-vendor, globally distributed team environment is a significant plus.
• Experience with enterprise schedulers, with Control-M being highly preferred.
• DevOps & ITSM: Familiarity with Azure Pipelines (CI/CD), ServiceNow, and Azure DevOps.

Additional Information

This position allows for remote work for candidates based in Poland.