Application Functional Support

Company Description

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Job Description

This role operates within an Application Support Team, with primary responsibility for resolving all production-related issues associated with the Application in support of ALMT (Asset Liability Management & Treasury) operations:                                                                                                                                                         

Main Tasks:

• Provide frontline support by diagnosing and resolving technical and functional issues related to the application application and its ecosystem.                                                 
• Collaborate with finance and IT teams to enhance system functionality and user experience                                                     
• Document processes and provide clear instructions for the teams                                                          
• Regularly update support documentation and create user guides                                                           
• Incident management (analysis, resolution, communication)     

Qualifications

Technical Skills:              

• SQL
• UNIX
• Ksh/Bash
• Dynatrace, Autosys
• Financial Markets - Transversal Financial Markets                                                    

Language Skills:

• Fluent in English
• French is a plus

Additional Information