Admin Supervisor -Days

Company Description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our vision- we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you
• Own it and back yourself - Own the basics, own your role and own the results
• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

The Warehouse Administrative / Reporting Coordinator is responsible for supporting daily warehouse operations through accurate data management, reporting, and administrative tasks. The role ensures operational processes run efficiently by maintaining trackers, resolving basic IT issues, and supporting multiple departments with reliable information and analysis. 

Key Responsibilities

• Maintain and update existing reports, trackers, and administrative processes to support operational performance
• Create and manage Excel trackers, templates, and reports to support warehouse activities
• Analyse operational data (including barcodes, IDs, and reports) ensuring high accuracy and attention to detail
• Support daily reporting requirements for warehouse departments, including Picking, Packing, Loading, and other operational areas
• Communicate effectively with supervisors, managers, and warehouse teams to provide updates and resolve queries
• Investigate and resolve basic to medium-level operational or data-related issues
• Provide basic IT support, including printer setup and troubleshooting common user issues
• Assist in identifying process improvements and enhancing reporting efficiency
• Ensure data accuracy and consistency across all reporting platforms
• Support workload prioritisation to meet deadlines in a fast-paced environment

Qualifications

Required skills:

• Strong Excel skills, including formulas, tables, filters, lookups and pivot tables
• Good knowledge of Microsoft Office, especially Excel, Word, PowerPoint and Outlook
• Basic IT troubleshooting skills, including printer setup and common user issues
• Ability to maintain existing reports, trackers and admin processes
• Good attention to detail when working with data, barcodes, IDs and operational reports
• Ability to create simple Excel trackers, templates and reports
• Good communication skills with warehouse teams, supervisors and managers
• Problem-solving mindset and ability to investigate basic or medium-level issues
• Ability to prioritise workload and work under pressure when required
• Willingness to learn warehouse systems, processes and Microsoft 365 tools
• Confidence supporting different warehouse departments with daily admin/reporting tasks
   

Desirable skills:

• Previous warehouse, logistics or office admin experience
• Basic knowledge of SharePoint, Teams, Forms, Lists or OneDrive
• Experience supporting printers, scanners or other warehouse equipment
• Basic reporting or presentation skills using Excel and PowerPoint
• Interest in improving existing processes and making daily tasks more efficient

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.