Product Supervisor

frasersgroup· Store Leadership
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📍 Kuala Lumpur📍 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia📍 Wilayah Persekutuan Kuala Lumpur📍 myFull time

About this role

Company Description

    Sports Direct Malaysia is currently looking for Product Supervisor to join our growing team. 

    Sports Direct Malaysia currently operates a total of 39 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. Sports Direct Malaysia offers over 70 of the leading authentic global sports brands, offering the widest variety of choice and value. The company employs over 1000 staff with a view to expanding rapidly across Asia in the coming years.

    We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment. The stores are uniquely zoned by key sports categories which include; SD Football, SD Running, SD Training (fitness, cross training, gym equipment, weights, boxing, yoga), SD Rackets (badminton, tennis, squash), SD Swimming (pool, beach, water sports), SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games), SD Lifestyle (Men, Women & Kids) & SD Outdoor (Hiking, trekking, camping & fishing).

    Job Description

    Responsibilities :
    • Assist to coach and train sales assistant in products knowledge and customer service standards.
    • Assist in achieving monthly sales target of the shop.
    • Assist in monitoring stock delivering & processing.
    • Assists in stock replenishment activities
    • Assists in Stock-take (routine, ad-hoc and/ or annual)
    • To perform duty as according to all Operational and Customer Service SOPs as well to make Sales Assistants are following the same.
    • To assist in product display arrangement and visual merchandising.
    • Stand in for Assistant Shop Manager if needed to handle departmental operations and ensure consistency in the standard of retail operations.
    • To assist in maintenance and cleaning of shop premises.
    • To assist in stock take (routine, ad-hoc & annual) as and when required.
    • Update to Shop Manager on staff performance.
    • Update to Shop Manager if any Customer feedbacks.
    • Implement/execute sales & promotion plans as and when required.
    • Any other legal assignments requested by management from time to time.

    Qualifications

    Requirement:
    • SPM with at least 2 years’ experience as Supervisor in retail industry / Diploma with at least 2 years as Sales Assistant (or equivalent)
    • Have passion with Sports and retail industry
    • Proven small team leadership and management skills.
    • Have knowledge in analytic, problem solving and decision-making skills.
    • Good customer service, communication and interpersonal skills.
    • Willing to work long hours, weekends, public holidays and shift duty.

    Additional Information

    An opportunity like this at Frasers Group is for the fearless.

    The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:                                        

    THINK WITHOUT LIMITS - and take the team with you -

    BE RELEVANT - to our people, to partners, and to the planet -

    OWN IT - and back yourself

    Frequently Asked Questions

    Is the salary disclosed for the Product Supervisor position at frasersgroup?
    The salary for this Product Supervisor role at frasersgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Product Supervisor position at frasersgroup located?
    This Product Supervisor role at frasersgroup is based in Kuala Lumpur, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia, Wilayah Persekutuan Kuala Lumpur, my. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Product Supervisor role at frasersgroup full-time or part-time?
    This is listed as a Full time position. It is posted as a Product Supervisor role in the Store Leadership department at frasersgroup.
    Which team or department does the Product Supervisor at frasersgroup belong to?
    This Product Supervisor position is part of the Store Leadership department at frasersgroup. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Product Supervisor position at frasersgroup?
    Click the "Apply Now" button on this page. You will be redirected to frasersgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
    When was the Product Supervisor job at frasersgroup posted?
    This Product Supervisor position at frasersgroup was posted on Jul 22, 2025. Apply as soon as possible — early applications are often reviewed first.
    Product Supervisor
    frasersgroup
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