Front Office Supervisor (Saudi nationality only)
About this role
Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
We are seeking a highly motivated and experienced Front Office Supervisor to join our team in Jeddah, Saudi Arabia. As a Front Office Supervisor, you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of customer service in our hotel.
- Oversee and coordinate all front office operations, including reception, concierge, and guest services
- Supervise, train, and mentor front office staff to maintain high-quality service standards
- Manage guest check-ins, check-outs, and inquiries efficiently and professionally
- Handle guest complaints and resolve issues promptly and effectively
- Ensure accurate and timely completion of all front office administrative tasks
- Collaborate with other departments to provide seamless guest experiences
- Monitor and maintain front office inventory and supplies
- Implement and uphold hotel policies and procedures
- Assist in creating work schedules and managing staff performance
- Stay updated on local events and attractions to provide guests with relevant information
Qualifications
- Saudi nationality is required for this position
- Proven experience in hotel front office operations, with at least 2-3 years in a supervisory role
- Bachelor's degree in Hospitality Management or related field preferred
- Excellent customer service skills with a professional and friendly demeanor
- Strong leadership and team management abilities
- Exceptional communication skills in both Arabic and English
- Proficiency in hotel management software and computer systems
- Ability to multi-task and work efficiently in a fast-paced environment
- Keen attention to detail and problem-solving skills
- Knowledge of Saudi hospitality standards and cultural norms
- Flexibility to work various shifts, including weekends and holidays
- Relevant hospitality certifications are a plus
Additional Information
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Frequently Asked Questions
Is the salary disclosed for the Front Office Supervisor (Saudi nationality only) position at accorhotel?
The salary for this Front Office Supervisor (Saudi nationality only) role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Supervisor (Saudi nationality only) position at accorhotel located?
This Front Office Supervisor (Saudi nationality only) role at accorhotel is based in Jeddah, Jeddah, Makkah Province, Saudi Arabia, Makkah Province, sa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Supervisor (Saudi nationality only) role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Supervisor (Saudi nationality only) role at accorhotel.
How do I apply for the Front Office Supervisor (Saudi nationality only) position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Supervisor (Saudi nationality only) job at accorhotel posted?
This Front Office Supervisor (Saudi nationality only) position at accorhotel was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Supervisor (Saudi nationality only)
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.