Assistant Manager (Duty Manager - Front Office)

accorhotel
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📍 Auckland📍 Auckland, Auckland, New Zealand📍 nzFull time

About this role

Company Description

Novotel & Ibis Auckland Ellerslie is a bustling property just 15 minutes from the Auckland CBD which hosts a variety of guests.  We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable experience.

Job Description

Novotel & ibis Auckland Ellerslie is looking for a talented and a passionate Duty Manager wishing to expand their knowledge in a hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences.

Your key responsibilities will include but not limited to:

  • Acting as the main point of contact in the hotel during your shift and being responsible for ensuring the hotel runs smoothly
  • Leading the Front Office team to ensure Novotel Service Standards are displayed at all times.
  • Ensure AccorHotel's guest loyalty and recognition program is maintained and delivered to it's highest standards.
  • Motivate and empower team members to problem solve and surprised our guests with novelty.

Qualifications

Whilst talent and attitude are our primary requirements, you also have:

  • Previous Front Office experience at a supervisory level
  • Current GM Certificate is essential to be considered for this role 
  • Full NZ Drivers Licence
  • Immaculate personal presentation and high level of communication  - both written and verbal.
  • Leadership capability
  • Flexible with scheduling, available for a rotating 7‑day roster with early morning or late‑night shifts.

Additional Information

Benefits:

  • Opportunities for further development and worldwide career progression
  • Staff & Friends/Family rates at Accor hotels worldwide
  • Diverse and inclusive work culture
  • EAP Services +  Flexible Rosters + Time in Lieu
  • Supportive & Inclusive Leadership + Collaborative & Respectful Management
  • Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform

 

Applicants must be legally entitled to work in New Zealand. You must be either a New Zealand Citizen, Permanent Resident or hold a current and open work visa with at least 12 months until expiry. 

Frequently Asked Questions

Is the salary disclosed for the Assistant Manager (Duty Manager - Front Office) position at accorhotel?
The salary for this Assistant Manager (Duty Manager - Front Office) role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager (Duty Manager - Front Office) position at accorhotel located?
This Assistant Manager (Duty Manager - Front Office) role at accorhotel is based in Auckland, Auckland, Auckland, New Zealand, nz. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant Manager (Duty Manager - Front Office) role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Assistant Manager (Duty Manager - Front Office) role at accorhotel.
How do I apply for the Assistant Manager (Duty Manager - Front Office) position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Assistant Manager (Duty Manager - Front Office) job at accorhotel posted?
This Assistant Manager (Duty Manager - Front Office) position at accorhotel was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Manager (Duty Manager - Front Office)
accorhotel
Apply for this role ↗

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