Hygiene Manager

Company Description

MAMA?

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. 

Job Description

🌟 THE MISSION

You are the silent guardian of Mama’s standards 🧼🔥✨ — ensuring every kitchen, outlet, and back-of-house space operates at the highest level of hygiene, safety, and compliance.

As our Hygiene Manager, you protect the integrity of the guest experience by making sure every detail behind the scenes is clean, controlled, and audit-ready at all times.

You bring structure, discipline, and consistency to a fast-paced, high-energy environment — where standards are non-negotiable 🛠️💫

Here’s what you’ll be responsible for:

🧼 Hygiene & Sanitation Leader

• Define, implement, and maintain Mama’s hygiene and sanitation standards across all F&B and BOH areas
• Ensure daily cleanliness checks are completed and standards are consistently upheld
• Drive a culture of cleanliness, accountability, and pride across all teams

⚡ Compliance & Food Safety Champion

• Ensure full compliance with local food safety regulations and HACCP standards
• Maintain up-to-date documentation, logs, and audit readiness at all times
• Lead internal and external hygiene audits with confidence and accuracy

📊 Risk & Control Manager

• Identify hygiene risks and implement corrective actions proactively
• Monitor pest control, waste management, and sanitation processes
• Ensure all incidents are recorded, resolved, and prevented from recurring

👥 Training & Awareness Leader

• Train kitchen, stewarding, and service teams on hygiene best practices
• Deliver regular refresher sessions to maintain high awareness and compliance
• Embed a strong hygiene-first culture across all departments

🤝 Cross-Team Collaborator

• Work closely with Culinary, Stewarding, and Operations teams to ensure alignment
• Support pre-opening setups, inspections, and operational readiness
• Act as the key point of contact for all hygiene-related matters

🛎️ Standards Guardian

• Conduct regular inspections across kitchens, storage areas, and back-of-house spaces
• Ensure proper chemical usage, storage, and safety procedures are followed
• Maintain impeccable documentation and reporting standards

🎉 Culture & Discipline Driver

• Champion a “clean as you go” mindset across all teams
• Promote pride in operational spaces and behind-the-scenes excellence
• Help create an environment where high standards are lived, not just checked

Qualifications

🌟 MADE FOR YOU… ONLY IF ✨

• You have strong experience in hygiene management within hospitality or large-scale F&B operations 🏨🍽️
• You are highly structured, detail-driven, and uncompromising on standards ⚡
• You understand HACCP, food safety regulations, and audit processes in depth 📊🧼
• You are confident working across multiple outlets and fast-paced environments 🛠️
• You are a strong communicator who can influence teams at all levels 👥💫
• You are calm, consistent, and highly organised under pressure 🔥
• You take pride in operational excellence behind the scenes, where guest experience begins 💖
• You are proactive, solution-focused, and always one step ahead 💬🤝

🎯 YOUR LITTLE EXTRAS

• Pre-opening or multi-outlet experience? Big plus 🏗️✨
• High-volume lifestyle or hotel F&B background? Even better 🌍
• You know how to turn hygiene standards into a culture, not a checklist 🧼🔥
• You bring discipline, calm authority, and Mama-level attention to detail 🎶💫

Additional Information

Next, we're sure you know the tune 🎶:

• First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
• First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳
• Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang! 
• Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.