Food & Beverage Duty Manager

Company Description

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. 

Hospitality is a work of heart,​
Join us and become a Heartist®.

Job Description

We are looking for a proactive and committed Food & Beverage Duty Manager to join our team. In this role, you will report directly to the Director of Food & Beverage and oversee the seamless and efficient management of the Cliveden Bar & Dining & assisting with Sanctum HQ (Melbourne’s ultimate members’ club for exclusive experiences) while consistently delivering exceptional guest satisfaction.

You're responsibilities will include (but will not be limited to): 

• You will form part of the Food & Beverage management team providing ongoing support, training and development to team members.
• Work closely with the Director of Food & Beverage to support revenue initiatives and maintain cost controls.
• Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture.
• Prepare, manage and assist in facilitating event operational requirements.
• Prepare and manage team members for a smooth operation.
• Ensure rosters have adequate number of team members for future events.
• Effectively handle guest feedback and provide a prompt positive outcome. 

Qualifications

Our ideal candidate will hold the below (but not limited to): 

• 2+ years’ experience within the Food & Beverage. 
• Sound understanding of emerging trends in the industry, with an innovative mindset.
• Strong focus and passion for hotel, food and beverage operations, and guest satisfaction.
• Ability to excel within a busy operation and be able to multitask with a warm friendly approach
• Ability to work flexibility (including nights, weekends, public holidays). 
• Possession of impeccable attention to detail and time management skills.
• Ability to work independently and lead a team to deliver successful operations.
• Flexible and able to embrace and respond effectively to change.
• Must hold a valid RSA. 

Additional Information

• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

• Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.