Front Office Team Member

Company Description

Our TRIBE

Are you looking for a fun and valuable challenge in a vibrant hotel, where you can truly be yourself and work in an amazing team? TRIBE The Hague Central is the second TRIBE hotel launched in the Benelux. The hotel is located in the cultural heart of The Hague’s city center, the City of Peace & Justice. Just minutes away from the central station and only 15 minutes from the beach, our hotel offers 159 stylish rooms, 9 meeting spaces, and a restaurant & bar overlooking the lively Spuiplein.

Job Description

What will you do?

As a Front Office Team Member, you’ll work together with a team of enthusiastic colleagues under the guidance of our Supervisors. Together, you’ll ensure that our guests have an unforgettable stay at TRIBE The Hague Central. From the very first moment of contact until the moment they leave, you are their go-to person and the welcoming face of our hotel.

What does your day look like? As a Receptionist, you’ll welcome guests in your own authentic way, making sure their check-in already feels like a celebration. You’ll share tips on what to do and see in The Hague and help guests find their way around the city and surroundings.

Our guests are always your number one priority. That’s why you’ll work closely with other departments (Housekeeping, Reservations, F&B) to make sure everything runs smoothly behind the scenes and nothing is missing in our service. You’re flexible, proactive, and able to turn challenges into opportunities, while inspiring your team with your enthusiasm.

Qualifications

You recognize yourself in this:

Hospitality and service orientation come naturally to you, and you have a strong commercial mindset. You are outgoing, an excellent communicator, and fluent in both Dutch and English. Speaking a third language is a great plus!

At TRIBE, we believe it’s important that you can be yourself. Tattoos and piercings? Totally fine, it’s all about your personality and the positive energy you share with our guests. We’re not a stiff hotel, but a place where individuality is celebrated.

You are flexible and enjoy working in shifts, which include mornings, evenings, and weekends.

Available on fulltime, or on a part-time on-call basis and has relevant experience. 

Additional Information

What’s in it for you?

• Salary in scale 5 of the Dutch Hospitality CLA – we pay 7.5% above the CLA!
• Travel allowance up to €23 per day
• An Accor Heartist Card, giving you discounts on hotel stays and more
• Free yoga and bootcamp classes for all colleagues
• Great learning and growth opportunities within Accor, with access to the Accor Academy and chances to grow (internationally) within TRIBE, Mercure, Novotel, or one of the many other Accor hotels
• Google Review Bonus: Every time you are mentioned in a positive way, by name in a Google review, you will receive a Bol.com gift card worth €10. 
• Enjoy access to the Benefits at Work platform with discounts on days out, gyms, shopping, and more!
• Know Where You Work program: After your first month you can request a free night of stay for 2, including breakfast and diner in our restaurant HitchHike.

Want more info or ready to apply?

Excited and ready to join us? Do you fit the profile and criteria?
Then send us your CV and a bold motivation letter now – let’s rock this place together! 🚀

For questions about this vacancy, please contact Mr. Chivato Manuputty via +31 (0)70-363 6700.

Acquisition in response to this vacancy is not appreciated.