Food & Beverage Supervisor

Company Description

At Novotel Perth Murray Street, we believe memorable dining experiences start with passionate people. Home to Miss Mi, our award-winning modern Asian restaurant, we are proud to deliver vibrant food, exceptional service, and genuine hospitality in the heart of Perth CBD.

As part of Accor, a world-leading hospitality group with more than 5,600 hotels globally, we are committed to developing our people and creating meaningful career opportunities within a supportive and inclusive culture.

We are currently seeking a confident and guest-focused Restaurant Supervisor to lead our dinner service operations at Miss Mi.

Job Description

As Restaurant Supervisor, you will be responsible for leading evening service periods at Miss Mi, ensuring exceptional guest experiences, smooth operations, and strong team leadership during dinner trade.

This hands-on role is ideal for someone who thrives in a fast-paced restaurant environment and enjoys leading from the floor while delivering memorable dining experiences.

Key responsibilities include:

• Supervising dinner service operations at Miss Mi
• Leading and motivating the restaurant team during busy service periods
• Delivering exceptional guest experiences and resolving guest concerns professionally
• Ensuring service standards and brand expectations are consistently maintained
• Assisting with team training, onboarding, and development
• Supporting roster coordination and shift planning where required
• Managing table allocations, reservations, and service flow
• Assisting with beverage service, upselling, and menu knowledge coaching
• Maintaining cleanliness, presentation, and operational compliance standards
• Working collaboratively with the kitchen and wider hotel teams

Qualifications

• Previous experience in a restaurant, bar, or premium dining environment
• Prior supervisory or team leadership experience preferred
• Passion for hospitality and guest experience
• Strong communication and organisational skills
• Ability to remain calm and professional in a high-volume environment
• Strong understanding of food and beverage service standards
• Current RSA certification
• Availability to work evenings, weekends, and public holidays
• Experience within Asian dining concepts or hotel environments is advantageous

Additional Information

Why Work With Accor? Glad You Asked!

• ALL Heartist Membership – Save on stays, food and drink at 5,500+ Accor hotels worldwide

• Friends & Family Discounts – Share the perks with the people who matter most

• Learn Your Way – Access world-class training and career development programs

• Global Career Opportunities – With over 400 hotels in the Pacific and 110 countries worldwide, where you go is up to you

• Come As You Are – We’re all about inclusion, individuality and creating a space where everyone belongs

This isn’t just a job. It’s your chance to be part of something bold, welcoming, and a little bit wild!