Assistant Manager - Housekeeping

Company Description

Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.

Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.

Job Description

• Maintain all areas of Grand Mercure Bangalore to the highest standards of cleanliness, maintenance and safety, ensuring adherence to specified procedures and standards.
• Assign duties, inspect work, and respond to complaints regarding housekeeping service and equipment; take corrective action as required.
• Establish and maintain seamless co-ordination with all departments to ensure maximum co-operation, productivity, morale and guest service.
• Ensure the housekeeping team is trained on Standard Operating Procedures and safety provisions; motivate and develop staff to promote teamwork and smooth departmental functioning.
• Identify optimal, cost-effective use of resources and educate the team accordingly to support financial management objectives.
• Coordinate operations with Department Associates, Team Leaders and other Departmental Managers to ensure operational readiness and efficient resource utilisation.
• Escalate any matters affecting the interests of ACCOR to Management attention.

Qualifications

• 2–3 years of proven experience in a similar role ideally within a luxury or high‑volume environment.
• Strong knowledge of cleaning standards and procedures
• Ability to lead, train, and motivate housekeeping team members
• Good organisational and communication skills
• Familiarity with housekeeping systems and operational processes
• High attention to detail and commitment to brand standards

Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.