Reservations Manager
About this role
Company Description
At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.
All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.
A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.
Job Description
- Lead, coach, and develop the Reservations team to deliver outstanding guest service.
- Ensure all reservation inquiries and bookings are handled accurately and efficiently.
- Drive room revenue through effective inventory management and upselling strategies.
- Monitor booking trends, forecasts, and market demand to support business objectives.
- Maintain reservation procedures and service standards in line with brand requirements and LQA standards.
- Work closely with Revenue, Sales, Front Office, and other operational departments to optimize guest satisfaction and hotel performance.
- Ensure reservation quality assurance, guest communication, and service excellence are consistently achieved.
Qualifications
- Minimum 3–5 years of experience in Reservations, including leadership or managerial experience.
- Strong knowledge of hotel reservation operations, distribution channels, and revenue management principles.
- Experience with Opera PMS and reservation systems.
- Thorough understanding of premium hospitality service standards and brand reservation standards, including LQA requirements.
- Excellent communication and interpersonal skills with strong attention to detail.
- Strong analytical, organizational, and problem-solving abilities.
- Ability to lead, motivate, and develop a high-performing team.
- Excellent command of both Thai and English.
- Experience in a luxury or premium international hotel brand is preferred.
Additional Information
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Frequently Asked Questions
Is the salary disclosed for the Reservations Manager position at accorhotel?
The salary for this Reservations Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Reservations Manager position at accorhotel located?
This Reservations Manager role at accorhotel is based in Bangkok, Mövenpick BDMS Wellness Resort Bangkok, Mövenpick BDMS Wellness Resort Bangkok, Bangkok, Thailand, th. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Reservations Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Reservations Manager role at accorhotel.
How do I apply for the Reservations Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Reservations Manager job at accorhotel posted?
This Reservations Manager position at accorhotel was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Reservations Manager
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.