Assistant Director of Housekeeping Director

Company Description

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description

The Assistant Director of Housekeeping will be responsible for leading, developing, coaching and training a team to ensure the cleanliness of the hotel, while providing exceptional guest service.  The responsibilities involve working as a team, in partnership with the other Housekeeping colleagues, management and non-management, to achieve the departmental vision and goals. The Assistant Director of Housekeeping provides the opportunity for the development of team building, organizational, and leadership skills.

Qualifications

Qualifications:

• Hotel Management/ Hospitality & Tourism degree or equivalent diploma is expected
• A minimum of 1-2 Years of experience as an Executive Housekeeper in a mid-scale or an Assistant Executive Housekeeper in a large hotel with proven results –Operational Excellence, Colleague Engagement and Financial.
• Must be a highly effective leader, possessing a high degree of interpersonal, organizational, communication skills, ambition, drive and determination.
• Must have a passion for housekeeping!
• Proficient in Excel, in particular creating spreadsheets and ability to create administrative processes through process mapping..
• Ability to motivate colleagues
• Good problem solver with the ability to think outside the box.
• Knowledge of Property Management System (Fidelio, Opera or equivalent), Microsoft Office and Outlook are required.
• Will be required to work weekends and some evenings
• Hours need to be flexible to accommodate to operational needs

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.