Chief Steward

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!  

Fairmont Jasper Park Lodge is undergoing a major culinary transformation. Our kitchens are being rebuilt, re-equipped, and reimagined with new layouts, new equipment, and new standards. 

We are looking for culinarians who are adaptable, resilient, and excited to work in a brand-new culinary environment, where processes are being refined, menus are evolving, and expectations are high. If you enjoy learning new systems, working with modern equipment, and helping shape how a kitchen operates, this is an opportunity to be part of something special. 

Job Description

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our culinary team’s commitment to safe, efficient operations and exceptional cuisine. We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Chief Steward. 

What you will be doing:   

Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:  

• Direct supervision of all stewarding employees, and supervisors as well as training, performance management, scheduling and assigning of daily duties and long term projects 
• Follow departmental policies, procedures, safety and service standards 
• Consistently offering professional, engaging and friendly service.  
• Ensuring the highest degree of cleanliness and maintenance in accordance with Fairmont Hotels & Resorts standards, policies and procedures.  
• Work closely with the outlet leaders to maintain adequate levels of china, silver, and glass par stock levels 
• Reports any damaged or not working equipment to maintenance or proper contractor and follows up 
• Conduct periodic inventories to ensure par stocks and resource availability are maintained, determining degree of usage and identifying purchase or equipment requirements. 
• Play an active role in the recruitment, orientation and training of new employees 
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.  
• Foster an inclusive environment where every individual feels valued and respected 
• Other duties as assigned 

Qualifications

Your experience and skills include:  

• 4 years proven leadership and supervisory skills in a Food and Beverage operation 
• Thorough knowledge of a large Stewarding Department 
• Must be computer strong with a knowledge of Excel, word, electronic mail 
• Diploma or Degree in Hospitality Management a definite asset 
• Must be results oriented, very organized, highly motivated and able to work under pressure 
• Must be committed to and have a full understanding of the health and safety practices in the workplace 
• Must be certified in WHMIS 

Additional Information

What is in it for you: 

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

• Annual salary of $ 65,000- $72,000 /year  
• Subsidized staff accommodation provided on-site for full time status employees 
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased at subsidized rate) 
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees 
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees 
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler 
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses 

About the Application Process:  At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com  

Want to learn more about this opportunity? View the complete job description by clicking this link: Chief Steward JD

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