Duty Manager
accorhotel
Full time
Duty Manager
About this role
Company Description
At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets success.
The 350-room hotel will feature a rooftop bar and executive lounge with sweeping views over Fort Canning, the Singapore River, and St Andrew’s Cathedral, along with a vibrant lobby, health and fitness centre and pool.
At Pullman Singapore Hill Street, we don't do ordinary. We challenge the status quo, redefine hospitality with seamless, fun, cool and smart interactions. #BELIMITLESS
Pullman is the high-end international brand of the Accor group, mainly targeted at cosmopolitan travelers who have wide connections and enjoy combining work and pleasure.
Accor is a world leading augmented hospitality group, with over 40 brands and more than 5,300 hotels all over the world. Come join us to make the world more welcoming, caring and inspiring.
Job Description
- Conduct daily briefings and ensure that all pertinent information is well received by team members
- Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
- Communicate with Front Office Manager on all matters regarding guest services & hotel operations.
- Ensure documentation of all guest related issues using the logbook
- Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
- Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
- Require to make objective decisions and handle any complaints and emergencies in a level-headed manner
Qualifications
- At least two (2) years of experience in a similiar capacity
- Sound knowledge in Hotel PMS
- Excellent customer service skills and enjoy creating delightful moments for guests
- Able to thrive in a dynamic and fast paced environment
- Strong analytical and problem-solving skills
Additional Information
What's in it for you?
- Centralised location, walking distance from City Hall MRT
- 5 days work week
- Duty meals and uniform provided
- Comprehensive medical benefits
- Birthday Leave
- Family Care Leave
- AWS
- F&B and worldwide hotel discounts
Frequently Asked Questions
Is the salary disclosed for the Duty Manager position at accorhotel?
The salary for this Duty Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Duty Manager position at accorhotel located?
This Duty Manager role at accorhotel is based in Singapore, Singapore, , Singapore, sg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Duty Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Duty Manager role at accorhotel.
How do I apply for the Duty Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Duty Manager job at accorhotel posted?
This Duty Manager position at accorhotel was posted on May 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Duty Manager
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.