Laundry Supervisor/Assistant Manager

Company Description

Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia.

With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9 meeting & conference venues hosting up to 5.000 delegates, and the relaxing Fit & Spa, the hotel is ideal for business & leisure travelers with its pop-art interior design.

Job Description

Operation

• Conduct daily briefings, supervise and train staff in day-to-day laundry operations
• Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures
• Ensure all guest requests are promptly attended to
• Records guests and staff laundry lists accurately
• Post bills accurately and in a timely manner
• Process all departmental paperwork
• Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering
• Ensure that team members are using laundry equipment properly and keeping them in good condition
• Keep a strict control and record of items sent for laundering by staff members
• Assist Executive Housekeeper in assessing team members’ attendance and performance

Other Responsibilities

• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management
• Establish and maintain effective employee working relationships

Qualifications

• Primary school education
• Good oral proficiency in English language
• Minimum 2 years of experience in a similar capacity
• Ability to speak other languages and basic understanding of local languages will be an advantage

Additional Information

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.