Guest Relations Associate
accorhotel
Full time
Guest Relations Associate
About this role
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- Greet guests with warmth and professionalism, ensuring a positive first impression
- Respond promptly to guest queries and concerns, resolving issues in a timely and efficient manner with empathy and active listening
- Provide supportive guidance to reception team members to foster a collaborative work environment
- Maintain accurate front-office logs, shift reports, and comprehensive records of guest information, bookings, and special requests
- Coordinate with housekeeping, maintenance, and other departments to address operational needs and resolve day-to-day issuesRemain flexible and willing to work extended hours or shifts as needed to support hotel operationsAdapt to changing priorities and handle multiple tasks simultaneously with composure
Qualifications
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field
- Previous experience in guest relations, front-office operations, or customer-facing hospitality roles
- Experience with hotel management systems or reservation software
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Guest Relations Associate position at accorhotel?
The salary for this Guest Relations Associate role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Associate position at accorhotel located?
This Guest Relations Associate role at accorhotel is based in AP, Vijayawada, Vijayawada, AP, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Associate role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Associate role at accorhotel.
How do I apply for the Guest Relations Associate position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Relations Associate job at accorhotel posted?
This Guest Relations Associate position at accorhotel was posted on May 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Associate
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.