Pool & Beach Attendant

Company Description

The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.

As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.

Job Description

At FAENA The Red Sea, every guest experience is thoughtfully curated to inspire relaxation, connection, and unforgettable moments by the sea. We are currently seeking attentive and service-oriented Pool & Beach Attendants to join our luxury recreation team. This role is responsible for maintaining a safe, clean, and welcoming pool and beach environment while delivering exceptional guest service in line with FAENA’s luxury hospitality standards and Forbes expectations.

Key Responsibilities

• Welcome and assist guests across pool and beach areas, creating a warm and professional atmosphere.
• Monitor guest activity to ensure safety and compliance with all pool and beach regulations.
• Maintain cleanliness, organisation, and presentation of pool decks, beach areas, loungers, cabanas, and surrounding facilities.
• Set up loungers, towels, umbrellas, and guest amenities to ensure maximum comfort and relaxation.
• Ensure towels, water stations, and guest supplies are fully stocked and readily available throughout service periods.
• Inspect pool and beach facilities regularly and report maintenance or operational issues promptly.
• Monitor pool water conditions and communicate any concerns to the relevant department.
• Respond calmly and efficiently to emergencies, guest incidents, or safety concerns when required.
• Provide basic first aid assistance and emergency support until additional help arrives if necessary.
• Assist guests with inquiries, directions, reservations, and general recreational requests.
• Support food and beverage service coordination where required to enhance the guest experience.
• Ensure compliance with all health, hygiene, safety, and operational procedures at all times.
• Report incidents, hazards, or unusual activities to supervisors immediately.
• Deliver proactive, personalised, and attentive service to ensure a seamless luxury guest experience.
• Uphold FAENA grooming, presentation, and luxury hospitality standards at all times.
• Ensure full compliance with Forbes standards, maintaining exceptional service quality, attention to detail, and operational excellence at all times.

Qualifications

• Previous experience in a pool, beach club, resort, recreation, or luxury hospitality environment preferred.
• Strong guest service and interpersonal communication skills.
• Basic knowledge of pool safety procedures and emergency response protocols.
• First aid or lifeguard certification is advantageous.
• Ability to remain calm and professional in emergency situations.
• Strong attention to cleanliness, presentation, and guest comfort.
• Ability to work outdoors in varying weather conditions.
• Team-oriented mindset with a proactive and positive attitude.
• Professional grooming and appearance aligned with luxury hospitality standards.
• Experience working within a Forbes standard hotel or luxury resort environment is highly advantageous.
• Fluent English communication skills required; additional languages are considered an advantage.

Additional Information