Guest Service Associate - Food and Beverage Service

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About this role

Company Description

Roswyn, a Morgans Originals Hotel

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.

Job Description

Guest Experience

  • Provide attentive and personalized service to guests across Filia, BL Club, and Black Laquor.
  • Engage with guests to recommend menu items, cocktails, and pairings tailored to their preferences.
  • Ensure presentation and service standards consistently reflect Morgans Originalsโ€™ luxury ethos.
  • Handle guest concerns promptly and professionally to maintain satisfaction and loyalty.

Outlet Operations

  • Support daily operations in restaurants, lounges, and bars, including reservations, seating, and service flow.
  • Assist in preparing and serving food and beverages according to outlet standards.
  • Maintain cleanliness and organization of service areas, tables, and bar counters.
  • Monitor inventory of supplies, glassware, and equipment to ensure readiness for service.

Team Support

  • Work closely with Outlet Managers, Head Bartender, and culinary teams to deliver seamless service.
  • Support colleagues during peak hours to ensure efficiency and guest satisfaction.
  • Participate in training programs to enhance skills in service, mixology, and hospitality.

Quality & Compliance

  • Uphold hygiene, safety, and sustainability practices in line with hotel policies.
  • Ensure compliance with international hospitality standards.
  • Maintain consistency across Morgans Originals properties while adapting to Roswynโ€™s unique identity.

Qualifications

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Guest Service Associate - Food and Beverage Service position at accorhotel?
The salary for this Guest Service Associate - Food and Beverage Service role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Associate - Food and Beverage Service position at accorhotel located?
This Guest Service Associate - Food and Beverage Service role at accorhotel is based in MH, Mumbai, Mumbai, MH, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Associate - Food and Beverage Service role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Associate - Food and Beverage Service role at accorhotel.
How do I apply for the Guest Service Associate - Food and Beverage Service position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Service Associate - Food and Beverage Service job at accorhotel posted?
This Guest Service Associate - Food and Beverage Service position at accorhotel was posted on May 18, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Guest Service Associate - Food and Beverage Service
accorhotel
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