Barista

Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. 

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.

Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.

Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.

Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.

About the Application Process

At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

The Barista is responsible for delivering refined and personalized café experiences through exceptional beverage preparation and thoughtful guest engagement. Combining craftsmanship with warm hospitality, the role creates memorable moments by serving premium coffee, specialty beverages, and artisanal offerings to the highest luxury standards. The Barista demonstrates strong product knowledge, attention to detail, and a genuine passion for service, ensuring every guest interaction reflects the elegance and sophistication synonymous with the Raffles and Fairmont brands. Working collaboratively with the Food & Beverage team, the role contributes to a welcoming and elevated dining atmosphere.

Key Responsibilities:

• Prepare and serve premium coffee, espresso-based beverages, teas, and specialty drinks with consistency and attention to detail
• Deliver warm, engaging, and personalized guest service in line with Raffles and Fairmont luxury hospitality standards
• Demonstrate strong knowledge of coffee origins, brewing techniques, beverage menus, and product recommendations
• Maintain cleanliness, organization, and presentation of coffee stations, equipment, and service areas at all times
• Ensure accurate order taking, billing, and POS transactions while maintaining efficiency during peak periods
• Anticipate guest preferences and respond promptly to inquiries and special requests with professionalism and care
• Monitor stock levels and assist with inventory management, replenishment, and product rotation procedures
• Adhere to hygiene, food safety, and health and safety standards in all operational practices
• Collaborate closely with restaurant and culinary teams to ensure seamless service delivery and guest satisfaction
• Contribute to a positive and collaborative team environment while supporting operational excellence

Qualifications

What will you bring to this role?

• Previous experience as a Barista or within a café or luxury hospitality environment preferred
• Passion for coffee craftsmanship and delivering exceptional guest experiences
• Strong knowledge of coffee preparation techniques, espresso machines, and beverage presentation standards
• Excellent communication and interpersonal skills with a warm and engaging personality
• Professional presentation and strong attention to detail
• Ability to multitask and perform efficiently in a fast-paced environment while maintaining service excellence
• Familiarity with POS systems and cash handling procedures preferred
• Strong understanding of hygiene, cleanliness, and food safety standards
• Fluent in English; additional language skills are considered an asset
• Flexible to work various shifts, including weekends, evenings, and public holidays
• Team-oriented mindset with the ability to collaborate effectively and contribute to a culture of luxury hospitality excellence
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized

Additional Information

Employee Benefits
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging: We celebrate our differences. We support each other and we always stand together.​

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity: We build trust through mutual respect and being authentic.​

Diversity & Inclusion

We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.