Guest Service Associate - Housekeeping

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About this role

Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Job Description

Operation

  • Attend daily briefings and takes on daily assigned tasks
  • Understand the difference in guest levels (VIPs) and Room Categories
  • Clean and maintain areas of responsibility according to standards and procedures
  • Replenish guest supplies and ensure that guests requests are promptly attended to
  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness
  • Maintain a section room report as well as a daily productivity report
  • Reports lost and found articles to the housekeeping office immediately
  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
  • Record room status in allocated section accurately
  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Other Responsibilities

  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the assigned by the Management
  • Establish and maintain effective employee working relationships

Qualifications

  • Primary school education
  • Good oral proficiency in English language
  • No experience is required, training will be provided

Additional Information

  • WHAT IS IN IT FOR YOU:
  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities

Frequently Asked Questions

Is the salary disclosed for the Guest Service Associate - Housekeeping position at accorhotel?
The salary for this Guest Service Associate - Housekeeping role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Associate - Housekeeping position at accorhotel located?
This Guest Service Associate - Housekeeping role at accorhotel is based in Chennai, Chennai, TN, India, TN, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Associate - Housekeeping role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Associate - Housekeeping role at accorhotel.
How do I apply for the Guest Service Associate - Housekeeping position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Service Associate - Housekeeping job at accorhotel posted?
This Guest Service Associate - Housekeeping position at accorhotel was posted on May 16, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Guest Service Associate - Housekeeping
accorhotel
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