Maintenance Manager

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Plan preventive maintenance programs for all audits, hotel assets, rooms, public areas, and plant equipment.
• Optimise the Building Management System (BMS) for HVAC, lighting, water, and energy systems.
• Conduct asset lifecycle planning and maintain accurate asset registers.
• Respond to emergency maintenance issues including power failures, fire system faults, and mechanical breakdowns.
• Lead and supervise the Engineering team to ensure safe, efficient, and high‑quality operations.
• Maintain organised plant rooms and workshops to meet safety and audit standards.
• Train team members in WHS, equipment use, emergency procedures, and guest‑centric service.
• Drive continuous improvement and innovation across the department.
• Maintain and optimise the HUBOS for scheduling, tracking, and reporting maintenance tasks.
• Use digital dashboards to monitor equipment performance and identify trends.
• Prepare monthly engineering reports including KPIs, energy usage, compliance status, and project updates.
• Manage contractors including compliance checks, inductions, and performance monitoring.
• Coordinate refurbishment and CAPEX projects including scope development, tendering, and delivery.
• Oversee procurement of materials, equipment, and services in line with Accor policies.
• Prioritise and carry out maintenance as requested to ensure the smooth running of all hotel departments.
• Be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Collaborate proactively with Front Office and Housekeeping to minimise Out‑of‑Order (OOO) and Out‑of‑Service (OOS) room time, ensuring timely engineering clearance and efficient return of rooms to inventory.     
• Adherence to emergency communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Be actively involved in the Hotels’ Occupational Health & Safety and Emergency Response team.

Qualifications

• Trade qualification in either electrical or mechanical engineering.
• Minimum of 2 years of relevant experience supervising a maintenance function within a large multi-storey complex.
• Strong working knowledge of BMS, CMMS, HVAC, fire systems, and plant equipment.
• Demonstrated experience in CAPEX planning, project management, and contractor governance.
• Knowledge of WHS legislation, environmental regulations, and statutory compliance requirements.

Additional Information

Competencies

• Strong organisational skills with the ability to manage competing priorities.
• Excellent communication, negotiation, and stakeholder‑management skills.
• Strong decision‑making capability with commercial awareness and analytical thinking.
• Sound understanding of emerging trends in the industry
• Ability to coach, mentor, develop and inspire teams