Receptionist - Aliée Istanbul

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About this role

Company Description

Aliée, the flagship luxury lifestyle hotel within the breathtaking Tersane Istanbul, is seeking a poised, service-driven and detail-oriented "Receptionist" to be the first point of contact for our distinguished guests.

This is more than a front desk role; it is the heart of the guest journey. At Aliée, reception is where luxury hospitality meets personalized storytelling. You will ensure every guest arrival and departure is seamless, elegant, and memorable, reflecting the refined identity of our brand.

As a "Receptionist", you will embody the spirit of Aliée by delivering impeccable service, anticipating guest needs, and creating a warm yet sophisticated welcome experience.

 

Job Description

  • Welcome and assist guests upon arrival and departure with professionalism and warmth
  • Manage check-in and check-out procedures efficiently and accurately
  • Handle guest inquiries, requests, and complaints with discretion and solution-oriented approach
  • Coordinate with housekeeping, reservations, and guest relations teams to ensure seamless operations
  • Maintain up-to-date guest records and ensure data accuracy in the property management system
  • Provide information about hotel services, facilities, and local attractions
  • Support VIP guest handling with exceptional attention to detail
  • Ensure lobby and reception area always reflect luxury brand standards
  • Uphold Aliée’s service philosophy in every guest interaction

Qualifications

  • Previous experience in Reception, Front Office or luxury hospitality
  • Strong command of English (spoken and written) is required
  • Knowledge of French and Russian is a strong plus
  • Excellent communication and guest service skills
  • Professional appearance with strong attention to detail
  • Ability to work in a fast-paced, high-standard luxury environment

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Receptionist - Aliée Istanbul position at accorhotel?
The salary for this Receptionist - Aliée Istanbul role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Receptionist - Aliée Istanbul position at accorhotel located?
This Receptionist - Aliée Istanbul role at accorhotel is based in Istanbul, Istanbul, İstanbul, Turkey, tr, İstanbul. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Receptionist - Aliée Istanbul role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Receptionist - Aliée Istanbul role at accorhotel.
How do I apply for the Receptionist - Aliée Istanbul position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Receptionist - Aliée Istanbul job at accorhotel posted?
This Receptionist - Aliée Istanbul position at accorhotel was posted on May 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Receptionist - Aliée Istanbul
accorhotel
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