Front Office Supervisor
accorhotel
Full time
Front Office Supervisor
About this role
Company Description
Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.
Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.
Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.
Job Description
- Ensures compliance with arrival and departure standards based on Leading Quality Assurance.
- Supervises the Front Office Team to personalize the guest arrival and departure experience by ensuring all arrival reservations are reviewed and processed based on guest purpose, perspective, preferences, and passions.
- Ensures all corporate, regional and local Raffles Standards of Operating Policies and Procedures are adhered to.
Qualifications
- Graduate of Hospitality Management or a related field
- Minimum of two (2) years of relevant front office experience, preferably within a luxury hotel setting, is an asset.
- Highly service‑oriented, with a strong passion for guest engagement, excellence in service delivery, and the ability to lead and inspire colleagues toward exceptional performance.
- Strong working knowledge of loyalty programs, Opera PMS, and MS Office applications
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Front Office Supervisor position at accorhotel?
The salary for this Front Office Supervisor role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Supervisor position at accorhotel located?
This Front Office Supervisor role at accorhotel is based in Makati City, Makati City, NCR, Philippines, NCR, ph. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Supervisor role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Supervisor role at accorhotel.
How do I apply for the Front Office Supervisor position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Supervisor job at accorhotel posted?
This Front Office Supervisor position at accorhotel was posted on May 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Supervisor
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.