Spa Supervisor (Vietnamese local)

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

• Supervise spa therapists and attendants during daily operations.
• Ensure smooth scheduling of treatments and staff assignments.
• Handle guest feedback and resolve service issues professionally.
• Monitor cleanliness, hygiene, and service standards.
• Train and guide spa team members.
• Coordinate inventory control and ordering of spa supplies.
• Assist in achieving spa revenue and retail sales targets.
• Prepare operational reports and maintain records.

Qualifications

• Certificate or diploma in Spa Therapy, Hospitality, or related field preferred.
• Minimum 3 years in spa or wellness operations.
• Strong leadership and communication skills.
• Good organizational and problem-solving abilities.
• Knowledge of spa software and booking systems preferred.

Additional Information

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.