Food & Beverage Attendant
About this role
Company Description
About Us
Mercure Melbourne La Trobe Street is a 4-star hotel proudly operating under the Accor network. Located in the heart of West Melbourne near Flagstaff Gardens, Queen Victoria Market, Docklands and Marvel Stadium, the hotel offers modern design and a strong focus on guest comfort and quality presentation.
Foundry Kitchen & Bar is where honest food meets genuine hospitality. Right in the heart of the hotel, we serve up hearty classics, generous plates, and cold drinks poured with quiet pride — the kind of meals people don't have to think twice about.
Job Description
We are seeking enthusiastic and service-driven Food & Beverage Attendants to join our team. You will be responsible for delivering exceptional service across our restaurant and bar, ensuring every guest experience is seamless and enjoyable.
Key Responsibilities
- Provide friendly, professional, and efficient service to all guests
- Take food and beverage orders accurately and deliver promptly
- Set up and reset tables, ensuring cleanliness and presentation standards
- Maintain knowledge of menu offerings, promotions, and specials
- Handle guest enquiries and resolve issues with a positive attitude
- Work collaboratively with kitchen and team members to ensure smooth service
- Follow all hygiene, food safety, and workplace health & safety procedures
Qualifications
About You
- Previous experience in hospitality or customer service (preferred but not essential)
- A positive attitude with a genuine passion for guest service
- Strong communication skills and ability to work in a team environment
- Flexibility to work a rotating roster, including weekends and public holidays
- RSA certification (required)
Additional Information
Why Work for Accor?
At Accor, you’ll be supported by a collaborative pre-opening leadership team, clear timelines, and the backing of a global hotel group – while retaining the autonomy to build an engineering operation you are proud of.
With 5400+ Hotels across 110+ countries, Accor offer genuine career mobility and development.
- ALL Heartist Membership - Discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts – Discounted rate across accommodation, services, and experiences
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network – Join a global community of over 3,000 hospitality professionals
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS.
Mercure Melbourne La Trobe Street is a Hotel Managed within the Accor Network.
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