Reception Team Member

accorhotel
Apply Now ↗
📍 Bristol📍 Bristol, England, United Kingdom📍 England📍 gbFull time

About this role

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a friendly and professional Reception Team member to join our organization in Bristol, United Kingdom. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all visitors.

  • Greet and welcome guests in a warm and professional manner
  • Handle guest inquiries, complaints, and requests efficiently and courteously
  • Manage check-in and check-out procedures, ensuring a smooth process for all guests
  • Respond to phone calls, emails, and in-person inquiries promptly and accurately
  • Coordinate with other departments to fulfill guest needs and resolve any issues
  • Maintain a clean and organized reception area
  • Process payments and handle cash transactions accurately
  • Assist with administrative tasks such as filing, data entry, and report generation
  • Stay informed about hotel amenities, local attractions, and events to provide guests with relevant information
  • Ensure compliance with all safety and security procedures
  • Be flexible in your working patterns, shifts include mornings, evenings and weekends.

Qualifications

Additional Information

Benefits

  • Discounted hotel stays across the world with ALL Heartist Card.
  • Free Bonus Breaks Voucher.
  • Cycle to Work Scheme.
  • Staff Uniforms Provided.
  • Free Staff Car Park
  • Meal provided whilst on duty.
  • Double time bank holiday pay

Job Types: Full time, permanent

 

Frequently Asked Questions

Is the salary disclosed for the Reception Team Member position at accorhotel?
The salary for this Reception Team Member role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Reception Team Member position at accorhotel located?
This Reception Team Member role at accorhotel is based in Bristol, Bristol, England, United Kingdom, England, gb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Reception Team Member role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Reception Team Member role at accorhotel.
How do I apply for the Reception Team Member position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Reception Team Member job at accorhotel posted?
This Reception Team Member position at accorhotel was posted on May 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Reception Team Member
accorhotel
Apply for this role ↗

You'll be redirected to accorhotel's official application page on SmartRecruiters.