Learning & Development Executive

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a dynamic and enthusiastic Talent & Culture Executive to join our team in Gandhinagar, India. As a key member of our Talent & Culture department, you will play a crucial role in shaping our organization's culture and supporting our employees throughout their journey with us. This position offers an exciting opportunity to contribute to various aspects of HR management and employee engagement.

Training & Development

• Assist in identifying training needs through departmental consultation and performance evaluations.

• Coordinate and conduct onboarding programs for new hires.

• Facilitate soft skills, service excellence, and brand standards training sessions.

• Support departmental trainers in delivering technical and operational training.

• Ensure compliance with mandatory training requirements (e.g., safety, hygiene, POSH, fire safety).

Program Coordination

• Prepare annual training calendars in coordination with the L&D Manager.

• Schedule training sessions and ensure maximum participation.

• Maintain training records, attendance, and evaluation reports.

• Prepare training materials, presentations, and handouts as required.

Performance & Evaluation

• Collect feedback and assess effectiveness of training programs.

• Track employee development progress and recommend improvement actions.

• Assist in conducting training needs analysis (TNA).

Talent Development

• Support succession planning and leadership development initiatives.

• Assist in coordinating cross-training and multi-skilling programs.

• Promote a culture of continuous learning and development.

Compliance & Audits

• Ensure all training documentation meets brand and audit standards.

• Maintain training trackers for internal and external audits.

• Support implementation of quality and service improvement initiatives.

Employee Engagement

• Organize team-building activities, workshops, and engagement events.

• Promote learning initiatives through internal communication channels.

Qualifications

• Bachelor’s degree in Human Resources, Hotel Management, or related field.

• 2–4 years of experience in L&D or HR, preferably in luxury hotels.

• Strong presentation and facilitation skills.

• Excellent communication and interpersonal abilities.

• Knowledge of hospitality service standards and guest experience.

• Proficiency in MS Office (PowerPoint, Excel, Word).

• Ability to multitask and work in a fast-paced hospitality environment.

Additional Information

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm  and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."