Spa Executive
About this role
Company Description
Job Description
The Spa Executive is responsible for directing all aspects of spa operations, ensuring the highest standards of service delivery, and maintaining financial viability. This role demands strategic leadership, operational excellence, and accountability across all spa departments.
Financial Management:
- Maintain the facility in optimal condition whilst adhering strictly to the operations budget
- Implement rigorous controls over payroll and departmental expenses
Operational Leadership
- Ensure consistent client comfort and satisfaction through direct oversight and quality assurance
- Maintain appointment punctuality and conduct post-appointment reviews
- Uphold rigorous cleanliness and organisational standards across all work areas
- Manage inventory of massage oils, towels, sheets, and essential supplies with precision
- Demonstrate professional excellence in all interactions with members and guests, addressing facility inquiries with competence
- Execute all Body Treatments to the highest standard
- Monitor and implement current industry trends in body treatments
- Maintain all required professional licences and certifications
- Report equipment malfunctions to the Operations Manager promptly
- Provide support across all spa departments including Fitness, Facility Operations, Front Desk/Reception, and Retail as required
Strategic Development
- Develop and promote bespoke spa programmes for conference groups
- Conduct competitive analysis of location, services, pricing, and promotional strategies
- Prepare and maintain service operations manuals
- Facilitate the development and implementation of staff training programmes
- Conduct regular in-services on accepted techniques, programmes, and proper equipment and product usage
- Provide comprehensive facility tours for prospective clients and members
- Engage in strategic meetings with product vendors
Guest Service Standards
- Maintain peak operational and cleanliness standards throughout the facility
- Prioritise guest and member satisfaction through adherence to safety and service standards
Administrative Oversight
- Implement efficient scheduling systems for all Massage Therapists
- Monitor and control departmental payroll
- Develop and enforce comprehensive Standard Operating Procedures
- Ensure compliance with hotel and provincial regulations through accurate record-keeping
- Conduct selection interviews for new hires
- Lead weekly and monthly Massage departmental communication meetings and represent the Massage Therapy team in weekly Spa departmental meetings
Qualifications
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Spa Executive position at accorhotel?
The salary for this Spa Executive role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Spa Executive position at accorhotel located?
This Spa Executive role at accorhotel is based in DL, New Delhi, New Delhi, DL, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Spa Executive role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Spa Executive role at accorhotel.
How do I apply for the Spa Executive position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Spa Executive job at accorhotel posted?
This Spa Executive position at accorhotel was posted on May 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Spa Executive
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.