Housekeeping Attendant

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Housekeeping Attendant – 32 Hours per Week

You are at the heart of the hotel.
As a Housekeeping Attendant at ibis Birmingham Bordesley Circus, you will be responsible for maintaining high standards of cleanliness across guest rooms and public areas. Your work will play a key role in ensuring our guests enjoy a comfortable, welcoming and memorable stay.

What’s in it for you

• Fixed 32 hours per week
• Hourly pay of up to £13.00 
• Employee discounts
• A supportive team environment within a recognised hotel brand

What you will be doing

• Clean and service assigned guest rooms and public areas in line with brand standards
• Replenish linen, amenities and housekeeping supplies
• Respond to guest requests in a prompt, polite and professional manner
• Take responsibility for guest privacy and belongings at all times
• Report maintenance issues, damages or lost property to supervisors
• Assist with laundry duties, including washing, folding and linen distribution

Qualifications and skills

• High attention to detail with pride in delivering excellent cleanliness standards
• Strong time management skills with the ability to meet deadlines
• Physical ability to stand, move, bend and lift throughout shifts
• Two years’ previous housekeeping or cleaning experience preferred
• Good communication skills and the ability to work well as part of a team

Qualifications

Your experience and skills include:
Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.