Duty Manager
About this role
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- Liaise with all departments to ensure smooth, coordinated operations and communicate key updates and guest feedback to senior management
- Welcome and support VIP guests; authorise courtesies and oversee VIP room inspections to exceed expectations
- Maintain guest profiles and ensure efficient, professional check-in and check-out experiences whilst handling inquiries and complaints with empathy and timely resolution
- Supervise the Front Office team with collaborative leadership; conduct daily briefings and monitor service standards consistently
- Review rate variances, billing instructions, and guest credit to ensure revenue control and financial integrity
- Manage full-house situations and coordinate guest relocations; oversee lobby and driveway operations for safety and guest comfort
- Log and report all security incidents and emergencies; conduct Night Audit processes and ensure compliance with organisational standards and safety procedures
Qualifications
- Proven previous experience as a Duty Manager, preferably within a hospitality or hotel environment
- Exceptional communication and interpersonal skills with the ability to build strong rapport with guests and colleagues at all levels
- Confident and proactive problem-solver with demonstrated strong conflict resolution abilities
- Strong leadership and team supervision capabilities with the ability to motivate and support staff
- Solid knowledge of operational procedures, safety protocols, and incident documentation
- Ability to work flexible shifts and on-call availability as required by operational needs
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Duty Manager position at accorhotel?
The salary for this Duty Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Duty Manager position at accorhotel located?
This Duty Manager role at accorhotel is based in AP, Vijayawada, Vijayawada, AP, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Duty Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Duty Manager role at accorhotel.
How do I apply for the Duty Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Duty Manager job at accorhotel posted?
This Duty Manager position at accorhotel was posted on May 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Duty Manager
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.