Breakfast Host - Casual

Company Description

As a Breakfast Host, you will be the first point of contact for our guests each morning, creating a warm and welcoming experience from arrival to departure. You will manage reservations and seating while ensuring a seamless flow of service, reflecting our Forbes Five-Star standards and setting the tone for an exceptional dining experience.

Job Description

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $29.95 per hour
• Complimentary work meals through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
• Opportunities to participate in sustainability, charity, and community engagement initiatives
• Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
• Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
• Distinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the city

What you will be doing:

• Greet guests warmly upon arrival and provide a genuine, personalized welcome
• Manage reservations, waitlists, and seating to ensure smooth and efficient service
• Escort guests to their tables and present menus as required
• Maintain awareness of restaurant capacity and communicate effectively with the service team
• Handle guest inquiries, special requests, and concerns with professionalism and care
• Ensure the host stand and entrance area are clean, organized, and inviting at all times
• Collaborate closely with servers, kitchen, and leadership teams to enhance the guest experience
• Recognize VIP guests and repeat visitors, ensuring preferences are acknowledged
• Uphold Forbes Five-Star service standards in all guest interactions
• Other duties assigned

Qualifications

Your experience and skills include:

• Previous experience in a host or guest-facing role, preferably in a high-end restaurant or hotel
• Exceptional communication and interpersonal skills
• Strong organizational and multitasking abilities in a fast-paced environment
• Ability to remain calm, professional, and solution-oriented under pressure
• High attention to detail and a passion for guest service
• Experience with reservation systems (e.g., OpenTable) is an asset
• Flexibility to work evenings, weekends, and holidays
• Serving It Right certification

Additional Information

Your team and working environment:

Botanist is a vibrant and award-winning dining destination, offering innovative culinary and cocktail experiences inspired by the Pacific Northwest. You will be part of a dynamic, passionate team dedicated to creativity, excellence, and delivering unforgettable moments for our guests.

Visa requirements: Successful candidates must be legally eligible to work in Canada. The hotel is unable to assist candidates with Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS