Front Office Agent (f/m)

accorhotel
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📍 Masovian Voivodeship📍 Warsaw📍 Warsaw, Masovian Voivodeship, Poland📍 plFull time

About this role

Opis firmy

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

Raffles Europejski Warsaw, a beloved icon sitting proudly on Royal Route in the heart of Warsaw, delivers the new chapter of luxury in its extraordinary history that spans over 160 years.

The lovingly restored and reinvented hotel has 106 timeless elegant guest rooms with 24-hour Butler service, signature Europejski Grill restaurant, legendary Long Bar, a century-old heritage patisserie Lourse Warszawa, and a revitalizing oasis Raffles Spa.

It also acts as a showcase for the best modern Polish art, with Hotel Europejski Art Collection.

We offer excellent career development and growth opportunities for our Colleagues who have the talent, dedication, drive, and passion to be part of a leading global luxury hospitality brand.

Opis oferty pracy

  • To consistently provide thoughtful, caring and sincere service to our Guests
  • To greet, check in and settle guest accounts while ensuring all service standards are followed
  • To assist Guests regarding hotel facilities in an informative and helpful way
  • To respond to each Guest who approaches the Reception Desk
  • To drive rate through up-selling room brands
  • To follow department policies, procedures and service standards
  • To follow all safety policies
  • Other duties as assigned

Kwalifikacje

  • Written and verbal communication skills in Polish and English
  • Previous customer related experience preferred
  • Previous PMS experience an asset
  • Computer literate in Microsoft Window applications an asset
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Dodatkowe informacje

Frequently Asked Questions

Is the salary disclosed for the Front Office Agent (f/m) position at accorhotel?
The salary for this Front Office Agent (f/m) role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Agent (f/m) position at accorhotel located?
This Front Office Agent (f/m) role at accorhotel is based in Masovian Voivodeship, Warsaw, Warsaw, Masovian Voivodeship, Poland, pl. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Agent (f/m) role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Agent (f/m) role at accorhotel.
How do I apply for the Front Office Agent (f/m) position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Agent (f/m) job at accorhotel posted?
This Front Office Agent (f/m) position at accorhotel was posted on May 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Agent (f/m)
accorhotel
Apply for this role ↗

You'll be redirected to accorhotel's official application page on SmartRecruiters.