Hotel Manager

Company Description

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Job Description

We are seeking a highly operational and guest-focused Hotel Manager to oversee the daily operations of the hotel and ensure exceptional service delivery across all departments.

The ideal candidate must have strong experience in Conference, MICE, and Concert Management, with proven ability to lead large-scale events and deliver seamless execution. A solid operational background in both Food & Beverage and Rooms Division is essential, along with a strong understanding of overall hotel operations.

This role requires a hands-on leader who is detail-oriented, commercially aware, and highly responsive to guest needs and business demands. The successful candidate must be exceptionally strong in operations, capable of driving service excellence, leading teams effectively, and handling ad hoc requests in a timely and professional manner.

Strong Microsoft Office skills (especially Excel, Word, and PowerPoint) are required.

Ideal for a dynamic hotel operator with strong event exposure, excellent leadership presence, and a passion for delivering outstanding guest experiences.

Qualifications

• Minimum 5–8 years of progressive hotel operations leadership experience, with at least 2–3 years in a senior operational management role.
• Strong background in hotel operations, preferably in upscale or luxury hospitality environments.
• Proven experience in Conference, MICE, and Concert Management is essential.
• Strong exposure to both Food & Beverage and Rooms operations.
• Experience in managing large-scale events and high-volume operational environments is highly preferred.
• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.

Additional Information

Pullman Ninh Binh a 283 rooms hotel and located in the heart of Hoa Lu city.

An upmarket Food and Beverage offerings with 3 Restaurants and 3 Bars and large meeting and events space. 2 swimming pool and large landscape.

Food ConneXion an All Day Dining experience live cooking from our talented Chefs from around the world, located on the Lobby level and complimented with an outdoor and indoor seating overlooking the Atrium and lavish external landscape, with pizza baked together at the live kitchen gives Food ConneXion a place to be with family and friends.

On the 27th floor we offer an innovative two in one concept of Cantonese cuisine and Mad Cow - Wine and Grill a signature Pullman steak restaurant.

Our 28th floor we offer a roof top bar and a pool and guests can enjoy sunset together with a stunning view of Trang An.

Great working environment and be part of pre-opening team.