Assistant Front Office Manager

accorhotel
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📍 Bali📍 Ubud📍 Ubud, Bali, Indonesia📍 idFull time

About this role

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Nestled in the heart of Bali, the world's favorite island destination, Novotel Bali Ubud Resort offers an unparalleled experience combining the rich Balinese cultural and artistic heritage with the natural beauty and tranquility.

Job Description

The Assistant Front Office Manager supports the Front Office Manager in leading the front office team to deliver seamless, personalized guest experiences that reflect the Novotel brand standard. This role ensures smooth daily operations, maintains high service standards, and actively drives guest satisfaction by anticipating needs, managing issues, and coaching the team to deliver heartfelt hospitality.

Qualifications

  • Diploma or bachelor's degree in hospitality management or related field.
  • 3–4 years of Front Office experience, with at least 1–2 years in a supervisory role
  • Previous experience in an international hotel brand preferred (Accor/Novotel is a plus).
  • Fluent in English (additional languages are an advantage)
  • Proficient in Opera PMS, Microsoft Office, and guest service systems.
  • Excellent guest service, interpersonal, and communication skills.
  • Calm and solution-oriented under pressure
  • Flexible availability, including weekends and holidays
  • Professional appearance and grooming

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Assistant Front Office Manager position at accorhotel?
The salary for this Assistant Front Office Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Front Office Manager position at accorhotel located?
This Assistant Front Office Manager role at accorhotel is based in Bali, Ubud, Ubud, Bali, Indonesia, id. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant Front Office Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Assistant Front Office Manager role at accorhotel.
How do I apply for the Assistant Front Office Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Assistant Front Office Manager job at accorhotel posted?
This Assistant Front Office Manager position at accorhotel was posted on Apr 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Front Office Manager
accorhotel
Apply for this role ↗

You'll be redirected to accorhotel's official application page on SmartRecruiters.