Reception - Nights

accorhotel
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📍 England📍 Leeds📍 Leeds, England, United Kingdom📍 gbFull time

About this role

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description


First impressions are everything! As a Nights Reception, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

  • To ensure all guests are attended to promptly and efficiently in the most professional way and without delay.
  • Check that details of regular guests are updated using Guest History.
  • Ensure all diary events, flags and specials are actioned.
  • Check and pass on all guest mail, messages and parcels promptly.
  • To liaise closely with Housekeeping on information relating to rooms and lost property.
  • To be fully aware of daily worksheet and ensure this form is used.
  • Ensure all account postings are accurate and necessary paperwork produced.
  • Ensure an accurate cashiering balance is performed at the completion of shifts.
  • Ensure security procedures are maintained according to policy.
  • Report any safety hazards in the area.
  • All complaints to be handled promptly and efficiently.

What is in it for you:

Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
 

Qualifications

1-2 years customer service experience. 

Prior experience working with Opera or a related system

Fluent in English

Additional Information

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Frequently Asked Questions

Is the salary disclosed for the Reception - Nights position at accorhotel?
The salary for this Reception - Nights role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Reception - Nights position at accorhotel located?
This Reception - Nights role at accorhotel is based in England, Leeds, Leeds, England, United Kingdom, gb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Reception - Nights role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Reception - Nights role at accorhotel.
How do I apply for the Reception - Nights position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Reception - Nights job at accorhotel posted?
This Reception - Nights position at accorhotel was posted on Apr 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Reception - Nights
accorhotel
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