About this role

Company Description

Novotel Auckland Airport is a modern 263-room hotel located just steps from the Auckland International Terminal. We combine convenience with exceptional comfort, offering travellers a seamless place to rest, recharge, and connect. As part of the global Accor network, we’re committed to delivering warm, memorable hospitality—right at the gateway to Aotearoa.

Job Description

 

  • Welcome guests and provide exceptional customer service
  • Maintain tidy and well‑presented public areas
  • Communicate guest requests promptly and complete clear handovers
  • Support guest transport to and from the terminal (where applicable)
  • Promote and engage guests in our loyalty program
  • Prioritise VIP guests, including setting up and delivering amenities

Qualifications

You will be…

  • Flexible with shifts, including weekends
  • Someone with strong attention to detail
  • A confident communicator in person and over the phone
  • Able to anticipate guest needs with good situational awareness
  • Physically fit and comfortable with frequent movement and assisting with luggage
  • Knowledgeable about local businesses and able to arrange guest transport when required

 

Additional Information

  • Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
  • Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
  • Accor's refer-a-friend bonus
  • Meals on shift 
  • Accor's Parental Leave Scheme
  • Access to our Employee Assistance Program
  • Paid birthday leave

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

ACCOR's Purpose Statement

"Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care."

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Frequently Asked Questions

Is the salary disclosed for the Porter position at accorhotel?
The salary for this Porter role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Porter position at accorhotel located?
This Porter role at accorhotel is based in Auckland, Auckland, Auckland, New Zealand, nz. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Porter role at accorhotel full-time or part-time?
This is listed as a Part time position. It is posted as a Porter role at accorhotel.
How do I apply for the Porter position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Porter job at accorhotel posted?
This Porter position at accorhotel was posted on Apr 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Porter
accorhotel
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