Learning & Development Manager

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About this role

Company Description

The Pullman Khao Lak Resort is a popular destination for travelers seeking a relaxing getaway. It features modern amenities, expansive pools, and a serene beachfront setting, making it ideal for families and couples alike. However, guest experiences vary, with some highlighting both positive and negative aspects of their stay.

Job Description

  • Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel's business objectives and employee development needs.
  • Design and deliver engaging training sessions, workshops, and seminars on topics such as customer service excellence, leadership development, technical skills, and compliance training.
  • Collaborate with department heads and team leaders to identify learning needs, assess performance gaps, and develop targeted training solutions.
  • Ensure global brand and culture initiatives are effectively integrated into the organization.

Qualifications

  • Minimum 2 years experience within a luxury hotel.
  • Prior experience in delivering on the job training within AccorHotels.
  • Ability to analyze data and trends and create strategies for improvement.
  • Upholds brand standards for professional conduct and presentation.
  • Excellent communication and customer service skills in written and spoken English; additional languages are a plus.

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Frequently Asked Questions

Is the salary disclosed for the Learning & Development Manager position at accorhotel?
The salary for this Learning & Development Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Learning & Development Manager position at accorhotel located?
This Learning & Development Manager role at accorhotel is based in Khao Lak, Khao Lak, Phang Nga, Thailand, Phang Nga, th. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Learning & Development Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Learning & Development Manager role at accorhotel.
How do I apply for the Learning & Development Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Learning & Development Manager job at accorhotel posted?
This Learning & Development Manager position at accorhotel was posted on Apr 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Learning & Development Manager
accorhotel
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