Room attendant

Company Description

About Orient Express 

Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at www.orient-express.com. 

About Orient Express Venezia at Palazzo Donà Giovannelli 

Orient Express will open its second hotel in Italy at the exceptional in Venice. Architect and interior designer Aline Amar d’Amman, alongside her studio Culture in Architecture, has been entrusted to design and decorate the space. 

Venice, once the gateway to Constantinople and a mythical stop on the legendary Orient Express train – that opened its doors in 1919 with the completion of the Simplon tunnel linking Switzerland to Italy – will be the home of the second Orient Express hotel, set to open in 2026. 

Job Description

Qualifications

As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. 

• Clean all assigned  guestrooms  including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies 
• Follow all safety and sanitation policies 
• Maintain proper usage of cleaning supplies and equipment 
• Update and record all cleaned rooms 
• Return and properly tag all lost and found articles in the Housekeeping Office 
• Follow departmental policies, procedures and service standards 
• Report necessary maintenance issues 
• Consistently offer professional, friendly and engaging service 
• Sign in and out master keys daily 

Additional Information

• Medical Insurance, integrating Collective Labor Agreement one and extended to the family 
• Ticket Restaurant 
• Annual leave 
• ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide. 
• Learning & development: Opportunity to develop your talent and grow within your property and across the world!  
• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.