Recepcionista del Spa

accorhotel
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📍 Panama City📍 Panama City, Panamá Province, Panama📍 Panamá Province📍 paFull time

About this role

Company Description

Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury experience in the context of a historic locale. Sofitel Legend Casco Viejo offers an intimate ambiance, outstanding facilities along with a wide range of bespoke services.

Job Description

  • Brindar una bienvenida cálida, personalizada y acorde a los estándares de un hotel de lujo.
  • Atender llamadas, correos electrónicos y gestionar reservas y citas con precisión y cortesía.
  • Supervisar el correcto funcionamiento del spa, asegurando el cumplimiento de estándares, metas y presupuestos.
  • Asesorar al huésped anticipando sus necesidades y dando seguimiento a reclamos o inquietudes.
  • Mantener un ambiente impecable, relajante y profesional, cumpliendo los criterios de calidad del spa.
  • Conocer tratamientos y productos para brindar información precisa y apoyar las ventas.
  • Manejar sistemas de reservación y facturación, procesando pagos y controlando ingresos diarios.
  • Verificar la satisfacción del cliente y reportar incidencias al manager o asistente.
  • Mantener una imagen impecable y cumplir normas de presentación, higiene y seguridad

Qualifications

  • Experiencia mínima de 2 años en hoteles de lujo, preferiblemente en más de uno.
  • Inglés avanzado
  • Manejo de Microsoft Office y sistemas de reservas (Opera, Book4Time).
  • Enfoque en excelencia y servicio al cliente.
  • Trabajo en equipo y comunicación asertiva.
  •  Actitud positiva, compromiso y orientación a resultados.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS

Frequently Asked Questions

Is the salary disclosed for the Recepcionista del Spa position at accorhotel?
The salary for this Recepcionista del Spa role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Recepcionista del Spa position at accorhotel located?
This Recepcionista del Spa role at accorhotel is based in Panama City, Panama City, Panamá Province, Panama, Panamá Province, pa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Recepcionista del Spa role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Recepcionista del Spa role at accorhotel.
How do I apply for the Recepcionista del Spa position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Recepcionista del Spa job at accorhotel posted?
This Recepcionista del Spa position at accorhotel was posted on Apr 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Recepcionista del Spa
accorhotel
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You'll be redirected to accorhotel's official application page on SmartRecruiters.