RECEPTIONIST

accorhotel
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📍 Panama City📍 Panama City, Panamá Province, Panama📍 Panamá Province📍 paFull time

About this role

Company Description

Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury experience in the context of a historic locale. Sofitel Legend Casco Viejo offers an intimate ambiance, outstanding facilities along with a wide range of bespoke services.

Job Description

As a Receptionist, you will create intuitive and memorable experiences for our guests during their arrival and departure journeys.
You will consistently apply the service and quality standards of the hotel, ensuring that every interaction with guests reflects excellence.
Additionally, you will encourage and perform upselling and cross-selling activities, promoting additional hotel services such as the spa, restaurants, and exclusive activities.

Qualifications

  • Knowledge of systems such as OPERA, POS, HotSOS, MS Office, and online review management platforms.
  • Previous experience in customer service or a similar role, preferably in a luxury hotel.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse clientele.
  • Proficiency in languages, especially English; additional language skills are a plus.
  • Previous experience in the Front Desk or Guest Experience departments of a luxury hotel.
  • Experience in handling Quality and Guest Experience audit programs.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS

Frequently Asked Questions

Is the salary disclosed for the RECEPTIONIST position at accorhotel?
The salary for this RECEPTIONIST role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the RECEPTIONIST position at accorhotel located?
This RECEPTIONIST role at accorhotel is based in Panama City, Panama City, Panamá Province, Panama, Panamá Province, pa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the RECEPTIONIST role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a RECEPTIONIST role at accorhotel.
How do I apply for the RECEPTIONIST position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the RECEPTIONIST job at accorhotel posted?
This RECEPTIONIST position at accorhotel was posted on Apr 15, 2026. Apply as soon as possible — early applications are often reviewed first.
RECEPTIONIST
accorhotel
Apply for this role ↗

You'll be redirected to accorhotel's official application page on SmartRecruiters.