Guest Service Associate - Housekeeping

accorhotel
Apply Now ↗
📍 Chennai📍 Chennai, TN, India📍 TN📍 inFull time

About this role

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Primary Responsibilities

Operation

  • Attend daily briefings and takes on daily assigned tasks
  • Understand the difference in guest levels (VIPs) and Room Categories
  • Clean and maintain areas of responsibility according to standards and procedures
  • Replenish guest supplies and ensure that guests requests are promptly attended to
  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness
  • Maintain a section room report as well as a daily productivity report
  • Reports lost and found articles to the housekeeping office immediately
  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
  • Record room status in allocated section accurately
  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Other Responsibilities

  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the assigned by the Management
  • Establish and maintain effective employee working relationships

Qualifications

  • Primary school education
  • Good oral proficiency in English language
  • No experience is required, training will be provided

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Guest Service Associate - Housekeeping position at accorhotel?
The salary for this Guest Service Associate - Housekeeping role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Associate - Housekeeping position at accorhotel located?
This Guest Service Associate - Housekeeping role at accorhotel is based in Chennai, Chennai, TN, India, TN, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Associate - Housekeeping role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Associate - Housekeeping role at accorhotel.
How do I apply for the Guest Service Associate - Housekeeping position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Service Associate - Housekeeping job at accorhotel posted?
This Guest Service Associate - Housekeeping position at accorhotel was posted on Apr 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Associate - Housekeeping
accorhotel
Apply for this role ↗

You'll be redirected to accorhotel's official application page on SmartRecruiters.