Training Manager

Company Description

The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.

As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.

Job Description

As Training Manager, you will be the curator of knowledge and growth at Faena Red Sea. You will design and deliver immersive training programs that bring the Faena philosophy to life, blending service excellence, cultural storytelling, and innovative learning practices. This role goes beyond traditional training — it is about shaping experiences that inspire our teams to perform at their highest level and express the Faena spirit in every interaction.

• Define and lead a bold, property-specific training strategy that aligns with Faena’s long-term vision, brand DNA, and cultural nuances of Saudi Arabia.
• Partner with executives and department leaders to transform organizational goals into dynamic learning priorities.
• Curate and deliver a portfolio of training programs, from service rituals and brand storytelling to technical, compliance, and leadership development.
• Build immersive learning journeys for all stages of the employee lifecycle — onboarding to leadership — using workshops, simulations, coaching, and digital tools.
• Infuse creativity and innovation into every learning experience, drawing inspiration from the worlds of art, theater, and hospitality.
• Collaborate with People & Culture and Department Heads to identify and develop high-potential talent, supporting career pathways and succession planning.
• Equip leaders with coaching tools and resources to embed development into daily operations.
• Leverage LMS platforms and digital learning solutions to ensure accessibility and scalability.
• Measure impact through engagement metrics, feedback, performance KPIs, and evolving talent needs.
• Ensure all training complies with local labor laws, Saudization requirements, health & safety mandates, and Faena’s global standards.
• Serve as guardian of the Faena voice within learning — ensuring every training moment reflects our unique philosophy.

Qualifications

• Minimum 3 years of progressive experience in Learning & Development or Training within luxury hospitality, lifestyle, or creative industries is highly regarded.
• Bachelor’s degree in Human Resources, Education, Hospitality, Organizational Psychology, or related field is advantageous.
• Expertise in instructional design, adult learning principles, and modern methodologies.
• Proficiency with LMS platforms and digital authoring tools (e.g., Articulate, Adobe, Canva).
• Fluent in English; Arabic proficiency strongly preferred.
• A visionary mindset with the ability to merge operational excellence with artistic expression.

Additional Information