Assistant Manager
About this role
Company Description
Ibis Budget Brisbane Airport is seeking a hands-on, energetic Assistant Manager to join our fast-paced and ever-evolving hotel environment. Located in the Brisbane Airport precinct in Hendra, our 93-room hotel is always on the move and this role is right at the heart of it.
This is a highly customer-focused position where you will lead from the front, ensuring every guest has a seamless and memorable experience. You will thrive in a dynamic setting, confidently multitasking while keeping operations running smoothly.
Job Description
In this role, you will:
- Oversee the smooth and efficient daily operation of the Front Desk
- Deliver exceptional customer service and handle guest needs and concerns with professionalism and care
- Supervise, support, and motivate team members to meet brand service standards and procedures
- Communicate effectively with the General Manager on all aspects of guest services and operations
- Manage shift handovers to ensure continuity and clarity across the team
- Manage Accounts Receivable, ensuring timely follow-up and accuracy
- Assist with rostering, balancing operational needs with labour efficiency
- Complete regular stocktakes and monitor inventory levels
- Provide support with end of month processes, reporting and administration
Qualifications
- Previous experience in an Assistant Manager or similar leadership role
- A genuine passion for customer service and creating memorable guest experiences
- Ability to multitask in a fast-paced environment
- Strong problem-solving skills with a proactive mindset
- Confident leadership style with a hands-on approach
- Strong communication and organisational skills
- Experience with Opera Cloud (desirable but not essential)
Additional Information
- Overnight availability is required for this role
- On-site living options are available
- Access to the Accor Heartist Benefits Card, offering discounted accommodation and food & beverage worldwide
- Ongoing learning and development through the “Learn Your Way” Academy
Frequently Asked Questions
Is the salary disclosed for the Assistant Manager position at accorhotel?
The salary for this Assistant Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager position at accorhotel located?
This Assistant Manager role at accorhotel is based in Brisbane, Brisbane, QLD, Australia, QLD, au. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Assistant Manager role at accorhotel.
How do I apply for the Assistant Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Assistant Manager job at accorhotel posted?
This Assistant Manager position at accorhotel was posted on Apr 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Manager
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.