Assistant Restaurant Manager - Albie

Company Description

We are looking for an Assistant Restaurant Manager to be part of our team for The Hoxton, Southwark in our restaurant Albie.

The Hoxton, Southwark is  only a skip & a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground-floor restaurant, bar and terrace, The Apartment (our unique meeting & events space, a stunning roof-top restaurant and bar with indoor and outdoor seating PLUS our coworking space spread over six floors.

Job Description

What you’ll do…

• Lead the team by example, keeping them engaged, motivated and confident in delivering warm, genuine Seabird experiences.
• Work closely with the Restaurant Manager and kitchen leadership to ensure front and back of house operate seamlessly together.
• Support the Restaurant Manager with the day-to-day running of the restaurant, including rotas, training, payroll checks and basic financial administration.
• Help onboard and train new team members, ensuring brand standards, service steps and safety procedures are understood and followed.
• Create a positive and inclusive team culture by giving regular feedback, coaching in the moment and supporting development.
• Be present on the floor, anticipating guest needs, handling feedback and resolving complaints with care and confidence.
• Ensure high standards of food and beverage presentation, cleanliness, stock control and compliance with food safety and licensing requirements.
• Share guest insights and operational ideas with the wider F&B team to help continuously improve the Seabird experience.

Qualifications

What we’re looking for…

• Previous experience as a supervisor or assistant manager in a busy, quality-led restaurant or bar environment.
• A solid understanding of front-of-house operations, service standards and people management basics.
• Comfortable working a rotating shift pattern, including evenings, weekends and peak trading periods.
• Confident communicator in English; additional languages are a plus.
• Organised and detail-focused, while staying flexible and calm under pressure.
• Someone who leads with personality and empathy, not ego.
• A genuine passion for hospitality and creating memorable guest moments.
• A team player who enjoys getting stuck in and supporting others to succeed.

Additional Information

What's in it for you...

• Competitive salary
• 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Goes without saying, but we’ll feed you during your shift.
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
• Extra time off to volunteer with one of our partner charities.
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.