Guest Service Associate - F&B Service
About this role
Company Description
Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.
Job Description
- Perform opening/closing side duties as assigned and set all tables according to standards and procedures
- Deliver F&B services in accordance to departmental standards and procedures
- Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
- Greet all patrons warmly upon arrival at the door and escort them to the table
- Ensure that all food & beverage are served according to service standard
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
- Try to remember individual patron’s names and their preferences to extend a personalized service
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
- Thank all patrons for patronizing the outlet upon their departure
- Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
- Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
- Report any complaints, incidents or other irregularities to management
- Assist other Food & Beverage outlets with their operations during peak times or when required
Qualifications
- Bachelor degree or Diploma in hotel management
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- No experience is required
Additional Information
- WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities
Frequently Asked Questions
Is the salary disclosed for the Guest Service Associate - F&B Service position at accorhotel?
The salary for this Guest Service Associate - F&B Service role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Associate - F&B Service position at accorhotel located?
This Guest Service Associate - F&B Service role at accorhotel is based in Chennai, Chennai, TN, India, TN, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Associate - F&B Service role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Associate - F&B Service role at accorhotel.
How do I apply for the Guest Service Associate - F&B Service position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Service Associate - F&B Service job at accorhotel posted?
This Guest Service Associate - F&B Service position at accorhotel was posted on Mar 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Associate - F&B Service
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.