Senior Manager, Client & Contract Performance

Senior Manager, Client & Contract Performance

Location: Barton, ACT | Full-time

Thank you for your interest in joining AeroPM.

AeroPM is continuing to grow, and we are seeking a highly organised, personable and proactive professional to join our team as a Senior Manager, Client & Contract Performance. 

This is a key role suited to someone who enjoys working closely with people, thrives in a fast-paced environment, and brings strong attention to detail along with prior Defence experience.

About AeroPM

AeroPM is a veteran-owned, female-owned and operated, award-winning specialist services firm supporting the Defence sector.

The majority of our team is embedded with Defence clients across Australia, while our Canberra-based headquarters supports delivery through a small, agile and collaborative business team.

We pride ourselves on being responsive, professional, and easy to work with—both for our clients and our people.

About the Role

This full-time position is based in our Barton office and works closely with the CEO and General Manager.

As Senior Manager, Client & Contract Performance, you will work directly to the CEO managing a portfolio of existing client contracts and play a central role in maintaining strong client relationships and supporting business growth.

This is a highly visible role requiring regular face-to-face engagement with clients across the Canberra region.

Key Responsibilities

• Manage a portfolio of Defence client contracts
• Lead contract extensions, variations, and performance management activities
• Prepare and deliver contract reporting and insights
• Build and maintain strong client relationships through regular engagement
• Support business growth through high-quality service delivery and client satisfaction
• Provide support to the CEO and General Manager as required

About You

You are a high-performing professional who is organised, reliable, and confident engaging with senior stakeholders. You bring a strong understanding of Defence environments and are comfortable balancing relationship management with detailed contract responsibilities.

Essential Requirements

• Demonstrated high performer
• Proven ability to build and maintain strong stakeholder relationships
• Strong attention to detail and organisational capability
• Previous experience working in the Defence sector
• Australian citizenship
• Ability to work full-time from our Barton office
• Willingness to travel locally for client meetings (own vehicle required)
• Alignment with AeroPM’s values of Teamwork, Excellence and Dedication

Highly Desirable

• Active or reinstatable Baseline security clearance
• Experience as an above-the-line contractor

What We Offer

• A key role working directly with senior leadership
• A collaborative and supportive team environment
• Exposure to a broad portfolio of Defence clients
• Opportunities to contribute to business growth and client outcomes

Salary

A competitive salary package will be negotiated based on qualifications, skills, and experience.

Workforce Diversity

We are committed to achieving a diverse workforce and strongly encourage applications from Veterans, females, and Aboriginal and Torres Strait Islander people.

Acknowledgement and Consent

AeroPM acknowledges and respects your right to privacy. When handling your personal information throughout our recruitment process, AeroPM meets the statutory obligations under the Privacy Act 1988 (Cth) and abides by the Australian Privacy Principles.

During the recruitment process, AeroPM will collect personal information to inform our assessment. This information is used to confirm your qualifications, experience and suitability for employment by AeroPM in the roles for which you may be considered.

During the recruitment process, AeroPM will contact your current and previous supervisors for the purpose of assessing your suitability for employment by AeroPM. AeroPM will not contact your supervisors without your prior consent. As a key element of the recruitment process, your application may not proceed if AeroPM is unable to contact your supervisors.

By submitting this application, you consent to AeroPM collecting and using your personal information to support the recruitment process.