Guest Services Agent
davidsonhospitality
FULL TIME
Guest Services Agent
bbr· Rental Operations
About this role
About Black Butte Ranch
Black Butte Ranch is a destination resort in Central Oregon, surrounded by Cascade mountain views, Ponderosa pines, and a strong sense of community. Set across 1,800 acres, the Ranch features championship golf courses, lodging, restaurants, pools, spa, trails, a private lake, and year-round recreation.
Working here means being part of a collaborative team dedicated to creating memorable guest experiences in one of the Pacific Northwest’s most beautiful settings.
Come join the Guest Services team at Black Butte Ranch!
We have an immediate opening for a Full-Time Guest Services Agent. This role starts in May and is a great opportunity for someone who enjoys creating a welcoming experience and being the first point of contact for guests.
This position reports to the Guest Services Manager and is responsible for guest check-in and check-out, anticipating guest needs, and delivering a high level of service to both guests and homeowners. You’ll play a key role in maintaining our reputation as a premier resort destination.
Our ideal candidate has experience in hospitality or customer service, is comfortable learning new technology, communicates well with a wide range of guests, and can work a flexible schedule including mornings and weekends.
What We’re Looking For:
Previous hospitality or customer service experience preferred
Strong communication and problem-solving skills
Ability to learn new systems and technology quickly
Professional, friendly, and guest-focused demeanor
Flexible availability, including mornings and weekends
Compensation:
Starting at $20/hour, based on experience
Offers are contingent upon successful completion of a background check.
Our commitment to service starts with our team. We foster a welcoming, inclusive workplace and make employment decisions based on qualifications, merit, and business needs in accordance with applicable laws.
Frequently Asked Questions
Is the salary disclosed for the Guest Services Agent position at bbr?
The salary for this Guest Services Agent role at bbr is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Services Agent position at bbr located?
This Guest Services Agent role at bbr is based in Sisters, Oregon, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Services Agent role at bbr full-time or part-time?
This is listed as a Seasonal, Full Time position. It is posted as a Guest Services Agent role in the Rental Operations department at bbr.
Which team or department does the Guest Services Agent at bbr belong to?
This Guest Services Agent position is part of the Rental Operations department at bbr. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Services Agent position at bbr?
Click the "Apply Now" button on this page. You will be redirected to bbr's official application portal hosted on bamboohr where you can submit your application directly.
When was the Guest Services Agent job at bbr posted?
This Guest Services Agent position at bbr was posted on May 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Services Agent
bbr
You'll be redirected to bbr's official application page on bamboohr.