Technical Solutions Engineer

aristanetworks· Customer Support
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📍 CE📍 Shannon📍 Shannon, CE, Ireland📍 ieFull time

About this role

Company Description

Job Description

Arista Networks is looking for technical solutions engineers to join our world class support team. An Associate Technical Solutions Engineer at Arista Networks will support our customers across various industry verticals with Arista products and solutions.You will  have access to labs to perform your own recreates, along with training on our products and assigned mentors. This role also entails cross functional interaction with HW,SW and sales teams internally. This role not only offers an opportunity to learn cutting edge technology but also hone critical thinking, customer interaction skills and communication skills. 

Responsibilities

● Post-sales technical support of Arista Campus products and solutions.

● Respond to customer product inquiries via telephone or email.

● Resolve customer concerns raised during installation, operation, maintenance, product  application, or compatibility matters.

● Troubleshoot problems with hardware equipment and software applications and recommend corrective action.

● Recreate customer network issues in a dedicated lab environment (as needed).

● Document customer communication and recurring technical issues to support product quality programs and product development.

Qualifications

Knowledge of core networking concepts and protocols such as:

ARP, BGP, DHCP, Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, Open Flow, OSPF, PIM, QOS, RIP, Sflow, SNMP, STP

Desired skills:

  • Server virtualization highly desired (VMware ESXi, Microsoft Hyper-V, KVM, etc)

  • Networking troubleshooting tools such as IXIA, tcpdump, and Wireshark are highly desired.

  • Programming/scripting (C++, Java, Python, Perl, JavaScript, shell) highly desired

  • Familiarity with TCP/IP and the traditional networking technologies required

  • Linux OS navigation require

  • Containers (Kubernetes, Docker, etc.) highly desired

  • SDN networking concepts highly desired

Education: 

  • Minimum education is a BS in a technical field (CS/Networking majors preferred). 

  • Industry certifications preferred. 

  • Prior customer-facing experience preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Technical Solutions Engineer position at aristanetworks?
The salary for this Technical Solutions Engineer role at aristanetworks is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Solutions Engineer position at aristanetworks located?
This Technical Solutions Engineer role at aristanetworks is based in CE, Shannon, Shannon, CE, Ireland, ie. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Solutions Engineer role at aristanetworks full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Solutions Engineer role in the Customer Support department at aristanetworks.
Which team or department does the Technical Solutions Engineer at aristanetworks belong to?
This Technical Solutions Engineer position is part of the Customer Support department at aristanetworks. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Solutions Engineer position at aristanetworks?
Click the "Apply Now" button on this page. You will be redirected to aristanetworks's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Technical Solutions Engineer job at aristanetworks posted?
This Technical Solutions Engineer position at aristanetworks was posted on Jun 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Solutions Engineer
aristanetworks
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